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Chapter 17
Test Description: Chapter 17 Packet Questions
Instructions: Answer all questions to get your test result.
1) A voluntary, court-enforceable agreement to stop an illegal or questionable practice is
A
a consent order
B
a cease-and-desist order
C
a class action
D
a restitution order
2) The CPSC receives reports about product failure from
A
the manufacturer
B
the distributor
C
all of these
D
the consumer
3) Violations of the weights and measures laws are punishable by
A
fine
B
both
C
none of these
D
imprisonment
4) The relationship that exists between contracting parties as a result of their legally binding agreement is referred to as
A
caveat emptor
B
privity of contract
C
express warranty
D
caveat venditor
5) A product liability suit may be based on
A
torts of fraud, negligence, or strict liablity
B
all of these
C
breach of warranty
6) An assurance of quality or promise of performance clearly made by the seller is
A
a warranty against infringement
B
an implied warranty
C
a warranty of title
D
an express warranty
7) An implied warranty of fitness for a particular purpose arises when the buyer
A
personally selects the goods
B
does not rely on the skill and judgement of the seller
C
neither
D
both
8) Warranties implied by law for merchants include
A
warranty of merchantability
B
warranty against infringement
C
neither of these
D
both of these
9) Such expressions as with all faults or as is will
A
neither
B
exclude all implied warranties
C
exclude all express warranties
D
both
10) Consumer Protection of consumer goods and services often begins with
A
mandatory inspections of all businesses
B
class actions
C
licensing suppliers
D
caveat venditor
11) Which of the following regarding a disclaimer is true?
A
are necessary for all expressed warranties
B
is necessary when selling goods with a warranty
C
must be in writing
D
none of these
12) If a person is injured as a result of an unreasonably dangerous or defective product, how will he or she most likely recover damages for the injury?
A
hold the retailer of the product strictly liable
B
all of these
C
hold the wholesaler strictly reliable
D
hold the manufacturer strictly liable
13) Which of the following statements is not true?
A
An express warranty may be oral or written
B
The law requires warranties on consumer products costing more than $15 must meet certain standards
C
By law, sellers are required to give a warranty
D
Warranties must be written in simple and readily understandable language
14) Which of the following is an example of unfair pricing and service?
A
both the car wash and the repair estimate
B
legitimate half-price sale in which cost is maintained
C
presenting a repair estimate noticeably less than the actual price
D
offering a free car wash with fill-up then inflating gasoline prices to cover the cost of the car wash
15) Dave works as a purchasing agent. Best Value Office Supply offers Dave 2 weeks of free use of the company condo in exchange for him ordering all of the supplies from Best Value. This is known as
A
commercial bribery and push money
B
commercial espionage
C
commercial bribery
D
push money
16) Lavonne receives 4 desk calendars from Time-Date Inc, that she did not order. 2 weeks later, Time-Date calls Lavonne, demands payment, and then threatens to ruin her credit by turning her delinquency in. This is an example of
A
commercial bribery
B
confidence game
C
solicitation
D
unfair trade practices
17) Certain understood obligations imposed by law on all sellers are known as a(n)
A
implied warranties
B
expressed warranties
C
both trade practices and implied warranties
D
trade practices
18) Hilda enjoys taking her kids to the ice cream parlor. The assurance that the ice cream she purchases is wholesome and fit for human consumption is an example of
A
expressed warranty
B
caveat emptor
C
warranty of merchantability
D
strict liability
*select an answer for all questions
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