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Business Management TEKS Test Review
Test Description: This game will assist you in preparing for the TEKS Test.
Instructions: Answer all questions to get your test result.
1) Management communication is:
A
The receiver’s response to a sender’s message
B
Anything that interferes with the sender’s creating and delivering a message and the receiver’s getting and interpreting m
C
How people consciously or unconsciously change messages
D
The sharing of information, in which the receiver understands the meaning of the message in the way the sender intended
2) The system of official channels that carry organizationally approved messages is called
A
Formal Communication
B
Informal Communication
C
Grapevine
D
Communication network
3) The most effective technique a manager can use to improve organizational communication is
A
Regular meetings with employees
B
Regular Memos
C
Daily Reports
D
Monthly employee evaluations
4) Which of the following is not related to the concept of ethics?
A
Ethics always show what is right and what is wrong
B
Ethics refers to standards of moral conduct
C
Ethics helps define what behavior is seen as right or wrong
D
Ethical behavior is closely linked to personal values
5) The duty of a business to contribute to the well-being of society is called
A
Business ethics
B
Social responsibility
C
Business responsibility
D
Constituency analysis
6) A formal, published collection of values and rules that reflect the firm’s philosophy and goals
A
Code of ethics
B
Ethics
C
Business ethics
D
Social responsibility
7) Business activities that occur between two or more countries is called
A
International Business
B
None of the above
C
International monetary fund
D
North American Free Trade Agreement
8) The theory that a country should specialize in products or services that it can provide more efficiently than can other countries is called:
A
Comparative advantage theory
B
Competitive advantage theory
C
International specialization
D
Specialization theory
9) When Apple built a personal computer, it was an example of
A
A marketing activity
B
An innovation
C
Global competition
D
A new product franchise
10) A company committed to total quality management
A
Uses teamwork and improved work procedures
B
Asks employees to emphasize efficiency rather than effectiveness
C
Hires manager with college degrees
D
All of the answers are correct
11) Coal-mining and construction companies are examples of
A
Industrial businesses
B
Goods producing businesses
C
Service businesses
D
Domestic Businesses
12) The levels of management in an organization is called:
A
Career Path
B
The organization chart
C
The management pyramid
D
Organization path
13) A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
A
Standards
B
Hawthorne effect
C
Total quality management
D
Vision
14) An award given to a company that demonstrates a superior approach to quality management is called the
A
TQM award
B
Quality management association award
C
Macgregor award
D
Deming award
15) A common set of activities that make up an important part of a manager’s job is called:
A
Management principles
B
A management function
C
Job Description
D
A management role
16) A procedure that evaluates the work and accomplishment of an employee and provides feedback on performance is called:
A
Career plan
B
Performance review
C
Quality control
D
Recruiting package
17) What are the steps in the decision-solving process?
A
Determine possible solutions, Identify the problem, analyze the solutions, select the best solution
B
Identify the problem, determine possible solutions, analyze the solutions, select the best solution
C
Identify the problem, analyze the solutions, determine possible solutions, select the best solution
D
None of these answers
18) A leader who encourages workers to share in making decisions about their work and work-related problems is called a _____________ leader.
A
Situations
B
Autocratic
C
Open (Free Reign)
D
Democratic
19) One trait of an effective leader is:
A
Demonstrates objectivity
B
All of the these answers
C
Is confident
D
Is honest
20) One difference between an manager and a leader is:
A
A manager supervisors employees and a leader trains and empowers employees to do their job
B
The benefits
C
None of these answers
D
The salary
*select an answer for all questions
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