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Business Management TEKS Test Review
Test Description: This game will assist you in preparing for the TEKS Test.
Instructions: Answer all questions to get your test result.
1) Management communication is:
A
Anything that interferes with the sender’s creating and delivering a message and the receiver’s getting and interpreting m
B
The sharing of information, in which the receiver understands the meaning of the message in the way the sender intended
C
How people consciously or unconsciously change messages
D
The receiver’s response to a sender’s message
2) The system of official channels that carry organizationally approved messages is called
A
Communication network
B
Formal Communication
C
Informal Communication
D
Grapevine
3) The most effective technique a manager can use to improve organizational communication is
A
Monthly employee evaluations
B
Regular Memos
C
Regular meetings with employees
D
Daily Reports
4) Which of the following is not related to the concept of ethics?
A
Ethics helps define what behavior is seen as right or wrong
B
Ethics always show what is right and what is wrong
C
Ethics refers to standards of moral conduct
D
Ethical behavior is closely linked to personal values
5) The duty of a business to contribute to the well-being of society is called
A
Social responsibility
B
Constituency analysis
C
Business responsibility
D
Business ethics
6) A formal, published collection of values and rules that reflect the firm’s philosophy and goals
A
Social responsibility
B
Ethics
C
Code of ethics
D
Business ethics
7) Business activities that occur between two or more countries is called
A
International monetary fund
B
None of the above
C
International Business
D
North American Free Trade Agreement
8) The theory that a country should specialize in products or services that it can provide more efficiently than can other countries is called:
A
Comparative advantage theory
B
Competitive advantage theory
C
International specialization
D
Specialization theory
9) When Apple built a personal computer, it was an example of
A
Global competition
B
A marketing activity
C
A new product franchise
D
An innovation
10) A company committed to total quality management
A
All of the answers are correct
B
Hires manager with college degrees
C
Uses teamwork and improved work procedures
D
Asks employees to emphasize efficiency rather than effectiveness
11) Coal-mining and construction companies are examples of
A
Industrial businesses
B
Service businesses
C
Domestic Businesses
D
Goods producing businesses
12) The levels of management in an organization is called:
A
Career Path
B
The organization chart
C
Organization path
D
The management pyramid
13) A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
A
Standards
B
Hawthorne effect
C
Total quality management
D
Vision
14) An award given to a company that demonstrates a superior approach to quality management is called the
A
TQM award
B
Deming award
C
Macgregor award
D
Quality management association award
15) A common set of activities that make up an important part of a manager’s job is called:
A
Job Description
B
Management principles
C
A management role
D
A management function
16) A procedure that evaluates the work and accomplishment of an employee and provides feedback on performance is called:
A
Career plan
B
Recruiting package
C
Performance review
D
Quality control
17) What are the steps in the decision-solving process?
A
Identify the problem, analyze the solutions, determine possible solutions, select the best solution
B
Identify the problem, determine possible solutions, analyze the solutions, select the best solution
C
Determine possible solutions, Identify the problem, analyze the solutions, select the best solution
D
None of these answers
18) A leader who encourages workers to share in making decisions about their work and work-related problems is called a _____________ leader.
A
Autocratic
B
Democratic
C
Situations
D
Open (Free Reign)
19) One trait of an effective leader is:
A
Is honest
B
All of the these answers
C
Demonstrates objectivity
D
Is confident
20) One difference between an manager and a leader is:
A
The benefits
B
A manager supervisors employees and a leader trains and empowers employees to do their job
C
None of these answers
D
The salary
*select an answer for all questions
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