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Ch 9 PD 102
Test Description: Communication
Instructions: Answer all questions to get your test result.
1) When we break a promise, relationships are stronger.
A
false
B
true
2) What’s a good technique for effective listening in a conversation?
A
Make up your response while the speaker is still talking
B
Sit completely still and don’t utter a sound
C
Uncross your arms and legs and sit up straight
D
Don’t look at the speaker
3) The sixth and highest rung on the ladder is promising. This is when we make strong promises and back up our words with action.
A
true
B
false
4) We can be 100% sure if someone understands what we are communicating.
A
true
B
false
5) Which of the following is a valid suggestion for making a relationship work?
A
Allow other people to be upset.
B
Hide the truth if it’s too difficult for others to hear.
C
Take responsibility for others’ problems yourself.
D
Tell others how they can improve their values and morals.
6) Interrupting with your own story, opinions, or suggestions is a great way to understand if you are confused while listening.
A
false
B
true
7) For effective listening it is important to?
A
Not necessary to maintain eye contact.
B
Be quiet.
C
None of the above
D
Distractions will not impact you.
8) When you proof your revised paper, what should you be looking for?
A
Plenty of action verbs and concrete, specific nouns
B
Sentences that introduce your topic, guide the reader, and summarize conclusions
C
All of these
D
clear thesis statement
9) Which is an example of verbal communication?
A
listening for requests
B
suspending judgments
C
maintaining eye contact
D
feedback meaning
10) Grammar correct- Mr. Cready's ability to say the wrong thing at the wrong time is, I believe, amazing.
A
false
B
true
*select an answer for all questions
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