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Intro To Professional Communication - Test 2
Test Description: Second part of Intro to Prof Comm
Instructions: Answer all questions to get your test result.
1) All of the following are fields of external communication except:
A
D. Interviews
B
A. Public relations and Marketing
C
B. Media relations
D
C. Advertising
2) All of the following are skills of public relations except:
A
D. Reading
B
B. Selling
C
A. Writing and Editing
D
C. Speaking
3) What are the four Ps of marketing?
A
A. Product, Price, Placement, Promotion
B
C. Placement, Promotion, Publication, Procedure
C
B. Price, pleasure, publication, placement
D
D. Pressure, Placement, Price, Persistance
4) n professional communication a ________ is best for a short message.
A
C. Memo
B
D. Case study
C
A. Proposal
D
B. Report
5) _________ listening can also be called pseudo listening.
A
D. False
B
B. Deep
C
C. Partial
D
A. Selective
6) In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.
A
A. 2002
B
D. 1984
C
B. 1946
D
C. 1964
7) Which type of listening should be used when listening to a poem?
A
A. Empathetic
B
B. Evaluative
C
D. Appreciative
D
C. Deliberative
8) James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A
C. Age
B
A. Gender
C
B. Race
D
D. Ethnicity
9) A _________ presentation should be used to sell a product.
A
D. Individual
B
C. Motivational
C
A. Persuasive
D
B. Informative C. Motivational D. Individual E. Goodwill
10) All of the following are parts of a report except:
A
D. Introduction
B
B. Conclusions
C
A. Terms of reference
D
C. Procedure
*select an answer for all questions
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