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Intro To Professional Communication - Test 2
Test Description: Second part of Intro to Prof Comm
Instructions: Answer all questions to get your test result.
1) All of the following are fields of external communication except:
A
A. Public relations and Marketing
B
D. Interviews
C
B. Media relations
D
C. Advertising
2) All of the following are skills of public relations except:
A
B. Selling
B
D. Reading
C
C. Speaking
D
A. Writing and Editing
3) What are the four Ps of marketing?
A
A. Product, Price, Placement, Promotion
B
D. Pressure, Placement, Price, Persistance
C
B. Price, pleasure, publication, placement
D
C. Placement, Promotion, Publication, Procedure
4) n professional communication a ________ is best for a short message.
A
A. Proposal
B
B. Report
C
D. Case study
D
C. Memo
5) _________ listening can also be called pseudo listening.
A
A. Selective
B
C. Partial
C
D. False
D
B. Deep
6) In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.
A
B. 1946
B
D. 1984
C
A. 2002
D
C. 1964
7) Which type of listening should be used when listening to a poem?
A
D. Appreciative
B
B. Evaluative
C
C. Deliberative
D
A. Empathetic
8) James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A
A. Gender
B
D. Ethnicity
C
B. Race
D
C. Age
9) A _________ presentation should be used to sell a product.
A
C. Motivational
B
A. Persuasive
C
B. Informative C. Motivational D. Individual E. Goodwill
D
D. Individual
10) All of the following are parts of a report except:
A
B. Conclusions
B
A. Terms of reference
C
D. Introduction
D
C. Procedure
*select an answer for all questions
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