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Conflict
Test Description: Review of conflict and conflict resolution
Instructions: Answer all questions to get your test result.
1) Conflict is
A
when 2 or more people disagree or want the same thing.
B
physical fighting with people.
C
finding a solution to solve a problem between 2 people or a group of people.
2) Conflict resolution is
A
when 2 or more people disagree or want the same thing.
B
physical fighting with people.
C
finding a solution to solve a problem between 2 people or a group of people.
3) Everyone has conflicts.
A
True
B
False
4) No conflict is ever resolved easily.
A
False
B
True
5) The most common type of conflict is
A
between groups.
B
within yourself.
C
between 2 or more people.
6) Arguing may affect your relationships.
A
False
B
True
7) One example of a conflict is
A
telling your mom your plans for the night.
B
making a sandwich for dinner.
C
trying to decide what to eat.
8) Personal conflict is
A
conflict within yourself.
B
conflict with other people.
C
conflict between groups.
9) When personal conflicts continue, it may make you feel
A
frustrated
B
confused
C
happy
10) When you are having personal conflicts, you never take it out on other people.
A
False
B
True
11) Apologizing means
A
telling somebody what they did wrong.
B
realizing you did something wrong, saying sorry, and meaning it.
C
saying what someone is doing that bothers you.
12) Sometimes it is ok to blame your feelings on other people.
A
True
B
False
13) Even though you apologize, the situation may not be instantly better.
A
False
B
True
14) Some conflicts must be resolved right away.
A
False
B
True
15) If you are _______ while resolving conflict, you have a better chance of working out the problem.
A
happy
B
calm
C
angry
16) One step to dealing with conflict is
A
blame the other person for how you feel.
B
walk away and deal with it later.
C
tell the other person what's bothering you and how you feel.
17) Compromise means
A
giving up what you want to make someone else happy.
B
meeting in the middle.
C
talking about the conflict to help resolve it.
18) Negotiating is
A
back and forth communication that ends in an agreement to resolve a conflict.
B
meeting in the middle.
C
telling someone what the conflict is and having them solve the problem.
19) Don't touch the other person. Don't call names. Don't threaten the other person. Don't interrupt when the other person is talking. These are all....
A
ways to make someone mad.
B
rules for fighting fair when there is a conflict.
C
rules for making friends.
20) If conflict remains, _______ feelings will remain.
A
hateful
B
positive
C
negative
*select an answer for all questions
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