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Chapter 11-2 - Review Test
Test Description: Chapter 11-2 - Review Test
Instructions: Answer all questions to get your test result.
1) The use of computers in service industries lags far behind the level of computer use in other sectors of the economy.
A
False
B
True
2) The term e-commerce refers to conducting business transactions using the Internet or other technology.
A
False
B
True
3) Robots can perform simple mechanical tasks, but they cannot see, hear, smell, and feel.
A
True
B
False
4) The most commonly used operating system software is
A
Windows
B
Photoshop
C
Quark XPress
D
Microsoft Word
5) A computer ____ is a system of letters, words, numbers, and symbols used to communicate with a computer.
A
language
B
network
C
system
D
program
6) An organization’s reports, letters, and memos are usually created with
A
word processing software
B
spreadsheet software
C
database software
D
graphics software
7) Companies typically use desktop publishing software to produce
A
all of the above
B
newsletters, brochures, and booklets
C
financial calculations.
D
alphabetized customer lists.
8) A byte consists of ____ bits.
A
1024
B
8
C
80
D
4
9) Which of the following represents the LARGEST computer memory capacity?
A
megabyte
B
terabyte
C
kilobyte
D
gigabyte
10) A(n) ____________________ information system is an ordered system of processing and reporting information in an organization.
A
Management
B
Application
C
CEO
11) Computer ____________________ is the ability to use computers to process information or solve problems.
A
Management
B
Processing
C
Literacy
12) ____________________-collar crime involves illegal acts carried out by office or professional employees while at work.
A
White
B
Virus
C
Black
13) In order to use a computer most effectively, you need to know how to program it.
A
True
B
False
14) Computer programs that help people solve technical problems are called ____________________ systems.
A
Export
B
Smart
C
CAD
D
Expert
15) Slide shows are usually created with ____________________ software, which allows a speaker to show text, data, photos, and other visuals.
A
Processing
B
Presentation
C
Power Point
*select an answer for all questions
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