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Practice Module D
Test Description: Practice questions
Instructions: Answer all questions to get your test result.
1) Successful getting and receiving messages is known as what?
A
Telephone
B
Email
C
Communication
D
Messenger
2) What is/are the type(s) of communication?
A
verbal and non verbal
B
non verbal and written
C
verbal and written
D
Verbal only
3) Non-verbal communication is also known as what?
A
non-verbal communication; there is not another name for it
B
body language
C
atitude
D
actions
4) The Nurse Aid should:
A
Tell the residents the he/she is not interested in what the resident has to say
B
discourage resident expression of feelings
C
Ignore the resident and do the job
D
encourage resident expression of feelings
5) A view of the world as well as a set of values, beliefs and traditions that are handed down from generation to generation is know as what?
A
Ethnicity
B
Culture
C
Race
D
Diverisy
6) It is imperative that the nurse aide do what when interacting with a resident from a different culture?
A
Compare and contrast the difference between cultures
B
Use gentle touch as a sign of warmth without consent
C
Get a translator if the resident does not speak the same language as the resident
D
Be culturally sensitive and show respect
7) A health care system has its own beliefs, practices, rituals and expectation.
A
True
B
False
8) The nurse aide should not develop skills that will enhance successful verbal communication
A
True
B
False
9) Barriers to successful communication include frustration, prejudices, and different life experiences
A
True
B
False
10) The United States is limited to only the American culture.
A
False
B
True
*select an answer for all questions
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