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Intro To TandI 3-1
Test Description: Question set 1 - Objective 3
Instructions: Answer all questions to get your test result.
1) An example of exploring all possible solutions in a group setting is:
A
Nominal group work
B
Brainstorming
C
Debating
D
Hybrid diagramming
2) The second step in the problem solving method is:
A
Work hard
B
Explore all the possible solutions
C
Act on the problem
D
Flow diagram
3) The universal systems model utilizes the following steps:
A
Look, designate, react and process
B
Input, process, output and feedback
C
Define, act, explore and look
D
Safety, quality, ergonomics and repair
4) The fourth step in the problem solving method is:
A
Define the problem
B
Define the solution
C
Look back and evaluate
D
Explore all possible solutions
5) Which is NOT part of the universal systems model?
A
Input
B
Feedback
C
Evaluation
D
Process
6) Which is NOT a step of the universal systems model?
A
Process
B
Input
C
Feedback
D
Action
7) What is the first step in the problem solving method?
A
Define the problem clearly
B
Do what seems easiest
C
Develop a can do attitude
D
Getting something done
8) When you look back and evaluate, it enables you to:
A
Start all over again
B
Make adjustments if necessary
C
Act on all solutions
D
Act on the best solution
9) When building a solution to a problem, it is important to test its performance because:
A
It is the third step in the problem solving method
B
Evaluation enables you to correct or improve its performances
C
The solution is never correct
D
It is the first step in the problem solving method
10) The acronym or initials for our problem solving method is:
A
A.C.T.
B
P.R.O.B.
C
D.E.A.L.
D
S.O.L.V.E.
*select an answer for all questions
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