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Traditions
Test Description: This reviews Traditions
Instructions: Answer all questions to get your test result.
1) What pillar consists of nice smells, clean stores and good lighting?
A
Comfortable Atmosphere
B
Excellent Product Knowledge
C
Outstanding Value
D
Genuine Customer Care
2) What pillar consists of associates feeling comfortable at their jobs because they \\\\
A
Outstanding Value
B
Excellent Product Knowledge
C
Comfortable Atmosphere
D
Genuine Customer Care
3) What pillar consists of giving customers a great experience but still giving a great price?
A
Excellent Product Knowledge
B
Comfortable Atmosphere
C
Genuine Customer Care
D
Outstanding Value
4) What pillar focuses on making eye contact and greeting every customer within 10 feet?
A
Excellent Product Knowledge
B
The 10 feet rule
C
Comfortable Atmosphere
D
Genuine Customer Care
5) What kind of experience do we want our customers to have?
A
a good one
B
a WOW one
C
a so so one
D
a nice one
6) How many years has Niemann's been in business?
A
93
B
92
C
95
D
91
7) If a customer asks you where an item is, do you?
A
Walk them to the product
B
Say \
C
Take off to show them and hope they can keep up
D
Don\'t bother to get up and just give them directions
8) Genuine Customer Care is expected of:
A
Store Directors
B
Cashiers
C
Parcellors
D
Everyone
9) What\'s the most important thing you can do when you get up in the morning?
A
Choose your shoes
B
Choose your socks
C
Choose your lunch
D
Choose your attitude
10) We show our outstanding value by:
A
Coupon books
B
Everyday Fresh Value Items
C
All of the above
D
Penny pincher coupons
*select an answer for all questions
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