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Business Management Ch. 23 Test Review #1
Test Description: Intro to Human Resources
Instructions: Answer all questions to get your test result.
1) Minimum qualifications for a job are determined using both the job description and job specification.
A
False
B
True
2) Employee turnover is the rate at which employees are fired from a company.
A
True
B
False
3) Companies use exit interviews to gather feedback about the company’s policies and procedures, management, and operations.
A
False
B
True
4) An employee who is transferred is generally given a new assignment with more authority and responsibility.
A
False
B
True
5) Social Security is a government program that provides supplemental health insurance to people over the age of 65.
A
False
B
True
6) Training and educating employees to ensure high quality and efficient work is which human resources activity?
A
Employee Relations
B
Employment Planning & Research
C
Performance Management
D
Performance Improvement
7) Employee discharge is the same as
A
a layoff
B
employee turnover
C
firing an employee
D
a transfer
8) There are three parts to Medicare coverage—
A
disability insurance, medical insurance, and prescription drug coverage.
B
medical insurance, hospital insurance, and retirement income.
C
hospital insurance, medical insurance, and prescription drug coverage.
D
health insurance, dental insurance, and vision care.
9) The list of skills and qualifications needed to perform a particular job is known as a
A
job specification
B
job description
C
human resources description
D
human resources information sheet
10) Of all the resources used by a business, probably the most important to its success is its:
A
Raw materials
B
Technology
C
Employees
D
Capital
*select an answer for all questions
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