Review Game Zone
Games
Test
Preview
Back
Match it!
Match it! Select the correct answer from the pull down...Good luck!
Sending a follow-up survey to customers to determine their level of satisfaction with their latest purchase is an example of:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
A salesperson questions the customer, “Would you need a can of balls to go with the new racket you selected?” This is an example of:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
When determining the customer’s price-range preference, a sales associate should:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
Observing, listening, and questioning are part of:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
A physical action, comment, or question is a:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
The LEAST effective sales approach method is the:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
In sports and entertainment marketing, direct mail, telemarketing, and personal selling are also known as:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
After-sale activities are important because they:
Relationship marketing.
Show the medium-priced merchandise first
Sales approaches.
Determining needs of customer
Develop on-going dialog with customers
Suggestion selling
service
Buying signal.
Check it!