4.02 SEM I part B

Match it! Select the correct answer from the pull down...Good luck!

A physical action, comment, or question is a:

The LEAST effective sales approach method is the:

Sending a follow-up survey to customers to determine their level of satisfaction with their latest purchase is an example of:

A salesperson questions the customer, “Would you need a can of balls to go with the new racket you selected?” This is an example of:

To close the sale when a customer needs help deciding, the sales person should:

After-sale activities are important because they:

The first step in an effective product presentation is:

In sports and entertainment marketing, direct mail, telemarketing, and personal selling are also known as: