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The 4 Characteristics of Service are:
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
Guiding employees towards achieving a company’s goals is called implementing.
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
Determining qualifications of applications does not fall under the HR department.
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
The standard that deals with the number of products that must be produced that must be produced or the number of contacts a salesperson makes is called:
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
A broad assortment of products means the company offers a large amount of related items.
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
This task that managers handle ensures that employees are performing business activities as planned:
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
One way to involve employees in change is to let them help make decisions.
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
A brand is:
True
False
Operations Management
Quantity
A name, symbol, word, or design that identifies a product, service, or a company
True
Form, Availability, Quality, and Timing
True
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