BML Final Set 8: Question Preview (ID: 9504)


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Stephanie is almost universally disliked because of her grating personality and overbearing management style, but she does have the power to give or withhold raises. She has
a) identity influence b) expert influence c) reward influence d) position influence
Which of the following in LEAST likely to be a mid-management job?
a) Customer Service Manager b) Information Technology Manager c) Marketing Manager d) Vice-President of Human Resources
Which of the following is MOST likely to be a mid-management job?
a) Marketing Director b) Customer Service Representative c) Human Resources Manager d) Shift Supervisor
Executives spend most of their time
a) planning and controlling. b) planning and organizing. c) implementing and staffing. d) organizing and implementing.
Supervisors spend most of their time
a) planning and controlling. b) planning and organizing. c) implementing and staffing. d) organizing and implementing.
Which of these is best suited for tactical management?
a) Work is routine with few challenges. b) There are many new, part-time, or temporary employees. c) Employees enjoy their work. d) The manager wants to improve group relations.
Which of these is best suited for strategic management?
a) Work is different than the employees are accustomed to. b) There are many new, part-time, or temporary employees. c) Employees are performing an unpleasant task. d) Workers are well-trained and experienced in the work at hand.
The way a manager treats employees is called his/her
a) entrepreneurship. b) influence. c) management style. d) leadership style.
Ethical behavior
a) means the same thing to almost everyone. b) is consistent across various cultures. c) means different things to different people and in different contexts. d) can not be defined because of the different variables involved.
With tactical management,
a) managers give a general expectation and leave employees to do the job. b) managers are directly involved in day-to-day activities, excluding employees from most decisions. c) managers are less directive and involve employees in decision-making. d) managers are hands-off.
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