ASSIGNMENT 1 - JOBS IN HANDLING INFORMATION -WORKING AS A RECEPTIONIST : Question Preview (ID: 7403)


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When visitors come to the office, they ask for different kinds of help. The receptionist must know how to give visitors the help they need
a) TRUE b) FALSE c) d)
Receptionists do many things. Two important tasks are greeting visitors and answering the telephone. The receptionist makes visitors and callers feel good about the company. This
a) TRUE b) FALSE c) d)
The main idea is NOT the most important idea in a reading. The main idea of a reading is often stated in the first paragraph
a) TRUE b) FALSE c) d)
Receptionist may do different kinds of tasks. What receptionists do depends on where they work. Often, a receptionist in a law office keeps telephone records.
a) TRUE b) FALSE c) d)
Clients are customers- people who do business with a company
a) TRUE b) FALSE c) d)
To communicate is not to share ideas or information with other people
a) TRUE b) FALSE c) d)
To be Courteous is to be helpful and polite toward others
a) TRUE b) FALSE c) d)
Employees are people who work for a company or business
a) TRUE b) FALSE c) d)
A firm is a customer
a) TRUE b) FALSE c) d)
Reschedule- Make another time for an appointment – make another plan
a) TRUE b) FALSE c) d)
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