CAI Unit 3.01 A: Question Preview (ID: 6601)

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Which information would be included in a memo?
a) CC b) Chapter 4 c) Dear mr. Jean d) Employed by CyberCorp 2003 - present
Which document is NOT considered a support document to a report?
a) Agenda b) Endnotes c) Table of contents d) Title page
What component does an itinerary have in common with an agenda?
a) Arrival time b) Date c) Departure time d) List of topics
What component does an agenda have in common with a table of contents?
a) Date b) List of topics c) Page numbers d) Time slots
Which information would be included in a personal business letter?
a) Chapter 4 b) Dear Mr. Jean c) Employed by CyberCorp 2003 - present d) New Business
Mass production of letters to all clients of a law firm with individualized messages is an example of
a) Macro b) Mail merge c) Style d) Template
Which two documents have the most features in common?
a) Agenda and business letter b) Business letter and minutes c) Letter and research report d) Minutes and agenda
Which document is used by a secretary to record the proceedings at the monthly Rotary Club meetings?
a) Business Letter b) Memo c) Minutes d) Title page
Which document is used by a manager to communicate a staff meeting to employees?
a) Business letter b) Memo c) Minutes d) Research report
What paragraph formatting is used by a teacher to keep track of student names and assignments?
a) Borders b) Bullets/numbers c) Indents d) Tables
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