Practice Module D: Question Preview (ID: 25902)


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Successful getting and receiving messages is known as what?
a) Communication b) Messenger c) Email d) Telephone
What is/are the type(s) of communication?
a) Verbal only b) verbal and written c) non verbal and written d) verbal and non verbal
Non-verbal communication is also known as what?
a) body language b) actions c) atitude d) non-verbal communication; there is not another name for it
The Nurse Aid should:
a) encourage resident expression of feelings b) discourage resident expression of feelings c) Tell the residents the he/she is not interested in what the resident has to say d) Ignore the resident and do the job
A view of the world as well as a set of values, beliefs and traditions that are handed down from generation to generation is know as what?
a) Culture b) Diverisy c) Race d) Ethnicity
It is imperative that the nurse aide do what when interacting with a resident from a different culture?
a) Be culturally sensitive and show respect b) Get a translator if the resident does not speak the same language as the resident c) Use gentle touch as a sign of warmth without consent d) Compare and contrast the difference between cultures
A health care system has its own beliefs, practices, rituals and expectation.
a) True b) False c) d)
The nurse aide should not develop skills that will enhance successful verbal communication
a) False b) True c) d)
Barriers to successful communication include frustration, prejudices, and different life experiences
a) True b) False c) d)
The United States is limited to only the American culture.
a) False b) True c) d)
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