Lesson 10 2nd Part Question Preview (ID: 22155)

a) Employees become frustrated and angry because training on new systems usually lags behind project completion.

b) Employee productivity loss is minimized.

c) Employee productivity is adversely affected.

d) Animosity among departments occurs because the success of the IT project overshadows the accomplishments of the other departm

a) To graphically display the project tasks and task durations

b) To graphically display stages of task completion and cost status of the project

c) To graphically display problems that need to be escalated for resolution

d) To graphically display the project tasks and corresponding deadlines

a) Webinar

b) Voice conference

c) Webcast

d) Web conference

a) A factor, such as budget or time, that limits a project manager's options

b) A factor that is considered to be real or certain for planning purposes

c) A document that displays the planned dates for performing tasks and meeting deadlines

d) A document that contains the project goals and specifies how those goals will be met

a) outlines the rights of IT professionals and their responsibilities to the organizations for which they work.

b) details recommended steps for producing products and services using a quality-management system that maximizes time, money an

c) identifies nine topic areas, each of which provides a set of principles and techniques to help project managers manage proje

d) details the segregation of duties that project team members should employ to independently verify that project tasks were com

a) a person, department or device needed to accomplish a unit of work.

b) a sequence of work units that must be accomplished within a defined time frame.

c) a unit of work that must be accomplished.

d) the appointment of a person, department or device to a unit of work.

a) to make back-up copies of important files so that she can recover them in case of an incident.

b) to call, text or IM James before opening the attachment, to verify that he intended to send it.

c) to open the file attachment and use anti-virus software to scan it.

d) to use anti-virus software to scan the system's hard disk before opening the attachment.

a) It prevents you from opening a program or file sent to you via e-mail or instant messaging.

b) It detects viruses by recognizing patterns called signature profiles, and warns you if your system is infected so you avoid t

c) It fortifies computer systems over time by repeated exposure to weak but similar viruses, building immunity to newer viruses

d) It detects viruses by recognizing patterns called signature profiles, then immediately disinfects your hard drive.

a) Perform regular backups of your hard drive.

b) Update the definitions on your anti-virus application frequently.

c) Disable your Web browser's automatic security settings so you can manually control the content you download.

d) Open e-mail attachments only from unknown senders.

a) Digital signature

b) Certificate authority

c) Secure authentication

d) Private key

a) Authentication

b) Decryption

c) Encryption

d) Certification