Communicating In Your Life: Question Preview (ID: 20797)


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audience analysis
a) process of hearing and focusing attention to understand a message b) creating a profile of intended receivers of a message c) the way a message is sent d) the process used to send and interpret messages
Channel
a) the way by which a message is sent b) response of a receiver to a message c) an idea expressed by a set of symbols d) a person who creates and shares a message
Communication
a) an idea expressed by a set of symblos b) data that should be kept private or secret c) the process used to send and interpret messages so they are understood d) hearing and focusing attention to understand an oral message
confidential information
a) data that should be kept private or secret b) and idea expressed by a set of symbols c) a person who hears, sees, or reads symbols and interprets messages d) creating a profile of intended receivers of a message
feedback
a) the mode by which a message is sent b) the response of a receiver to a message c) an idea expressed by a set of symbols d) the process used to send and interpret messages
listening
a) the process of hearing and focusing attention to understand b) the mode by which a message is sent c) the response of a receiver to a message d) an idea expressed by a set of symbols
message
a) mode by which a message is sent b) the response of a receiver to a message c) an idea expressed by a set of symbols d) the process used to send and interpret messages
receiver
a) a person who hears, sees, or reads symbols and interprets messages b) a person who creates and shares a message c) the mode by which a message is sent d) the response of a receiver to a message
sender
a) a person who hears, sees or reads symbols and interprets a message b) a person who creates and shares a message c) the mode by which a message is sent d) an idea expressed by a set of symbols
Words used in spoken or written messages are:
a) verbal symbols b) gestures c) channel d)
Sending and interpreting messages related to products, services or activities of a company or an organization is
a) feedback b) business communication c) goodwill d)
Lack of motivation or interest on the part of the receiver is a type of:
a) internal communication barrier b) external communication barrier c) informal communication barrier d) lateral communication barrier
In the communication process, the receiver
a) should try to overcome communication barriers b) has only one duty: speaking c) should not be open to new ideas d)
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