Duties, Skills And Qualities: Question Preview (ID: 16917)

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Which of the following terms describes a task an admin assistant would do?
a) skill b) quality c) duty d) person specification
Which term describes the admin assistant's personality?
a) skills b) qualities c) duties d) job description
Which term would describe talents or abilities the admin assistant might need?
a) skills b) duties c) qualities d) job description
Identify the document used in the recruitment process to find the ideal candidate.
a) job description b) person specification c) application form d) job advert
Identify the document used to describe the background of the position applied for.
a) job description b) person specification c) application form d) job advert
A description of an admin assistant duty would be:
a) an admin assistant must be polite as they have to deal with customers and suppliers and create a good impression. b) file documents in order so that they can be found quickly and easily when required. c) an admin assistant must have good time management skills as they may have to prioritise their own work. d) answering the telephone
A description of a quality of an admin assistant would be:
a) polite b) answering the telephone, dealing with a customer enquiry about a late delivery c) good ICT skills in order to carry out tasks such as word processing letters to customers d) Outgoing as the assistant will have to be able to get on well with other employees as well as customers and suppliers.
A description of a skill of an admin assistant would have is:
a) An admin assistant must be responsible. They have to complete their work to a good standard and meet deadlines. b) problem solving skills c) Good communication skills are needed as the assistant may have to confidently write emails or speak directly to customers d) An assistant would deal with visitors to the company ensuring all their details are recorded and ID badges issued
Identify which of the following is NOT a quality
a) polite b) hard working c) patient d) prepare a letter to a customer
Which of the following is a task
a) good at using computers b) confident when dealing with customers c) creating business cards d) good organisational skills
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