PF 5.01: Question Preview (ID: 15235)


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Which is an example of the consumer responsibility to promote a healthy, caring relationship with the environment?
a) Janet wears gloves, protective clothing, and a mask when applying pesticides. b) Matt bought foods packaged in biodegradable materials whenever possible. c) Larry returned the spoiled meat to the market where he had bought it. d) Katrina saves coupons to help keep her grocery expenses as low as possible.
Victor purchased a circular wood saw from a large department store. He was in a hurry to finish his latest home improvement project and removed the blade guard to save time. Victo
a) learn b) use information c) use products safely d) seek redress
What do consumer advocacy groups and the Consumer Product Safety Commission have in common?
a) Both are state agencies. b) Both write letters of complaint for consumers who have been treated poorly. c) Both represent consumers in lawsuits against big companies. d) Both protect consumers.
When the hedge trimmer she purchased from the local hardware store would not work properly, The MOST LIKELY cause of her dissatisfaction with the store was her failure to:
a) do product research. b) use the product safely. c) speak up about legitimate dissatisfactions. d) follow manufacturer’s instructions.
What is a service?
a) An action that is performed for someone’s benefit Examples: car repair, hair cut, internet connecti b) One who sells goods and services directly to consumers c) A physical object that is purchased d) A department of a business that communicates with customers about their rights and needs as consumer
What is a good?
a) One who sells goods and services directly to consumers b) A department of a business that communicates with customers about their rights and needs c) A physical object that is purchased d) An action that is performed for someone’s benefit Examples: car repair, hair cut, internet connecti
What is the Better Business Bureau?
a) Any helps provided to consumers by companies/stores/businesses b) An organization that operates as part of the state or federal government c) A group formed by a trade association to address consumer complaints d) A nonprofit organization sponsored by private businesses that attempts to settle consumer complaints
What is a consumer advocate?
a) A nonprofit organization sponsored by private businesses that attempts to settle consumer complaints b) A person or ogranization that works on behalf of consumers’ interests and rights c) An organization that operates as part of the state or federal government d) Any helps provided to consumers by companies/stores/businesses
What is a warranty?
a) A guarantee that a product is in good working order and will give good service for a reasonable amou b) An organization that operates as part of the state or federal government c) Any helps provided to consumers by companies/stores/businesses d) A physical object that is purchased
What is the definition of "to promote a healthy caring relationship with the environment"?
a) Use your buying power to support reliable sellers and service providers b) Consider the effect on the environment of consumer practices, and support companies that consider th c) Make purchases from companies with reliable products and ethical business practices d) Find materials to compare sellers and products/services to be purchased
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