BML Ch 6 - Communications Set 1: Question Preview (ID: 11910)


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What helps ensure that the sender and receiver both understand the message in the same way?
a) reciprocal communication b) external communication c) distortions d) feedback
A communication network is
a) a collection of links connected by nodes. b) the structure through which information flows in a business. c) the means by which a message is conveyed. d) how Spider-Man conveys ideas to his allies.
A formal communication network
a) is a system of official channels that carry organizationally-approved messages. b) requires everyone to wear suits and ties or other business outfits. c) is another name for the grapevine. d) is a system of common but unofficial channels through which information flows.
Brainstorming is
a) where members share and evaluate ideas as a group. b) curable through medication. c) likely to get one committed to an asylum. d) where members evaluate ideas alone before sharing with the group.
Nominal group technique is
a) where members share and evaluate ideas as a group. b) what happens when Cookie Monster goes to a bakery with his friends. c) used when deciding who is eligible to win a Grammy Award. d) where members evaluate ideas alone before sharing with the group.
A distraction is
a) the sole reason many people are in school. b) the recevier\'s response to the sender\'s message. c) anything that interferes with any step of the communication process. d) when the sender intentionally or unintentionally changes the message.
A distortion is
a) a German techno-metal band. b) interference by one person with another person\'s goals. c) anything that interferes with any step of the communication process. d) when the sender intentionally or unintentionally changes the message.
Spam is
a) a can full of meat that makes a delicious treat. b) unsolicited advertising that finds its way into email boxes. c) a legitimate marketing tool. d) an efficient use of work time.
Conflict is
a) never beneficial. b) when someone hits someone found guilty of a crime with their finger. c) sometimes beneficial. d) always beneficial.
Conflict avoidance is
a) a strategy in which you don\'t openly disagree with a position you dislike. b) impossible. c) where one side in a conflict gets everything it wants and the other side gets nothing. d) each side in a conflict giving up something they want.
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