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Fluency Review
Test Description: Review for Fluency
Instructions: Answer all questions to get your test result.
1) The WELCOME SCREEN allows you to see a summary of all appointments assigned to you including your schedule for the week.
A
True
B
False
2) The NAVIGATION BAR on the left-hand side of the screen allows you to view ____.
A
Payment Reports
B
Available Appointments
C
Your Profile
D
All of the above
3) The VIEW MY SCHEDULE screen allows you to view a summary of all assignments for the next 7 days.
A
True
B
False
4) Interpreters are able to view appointments from the past on the VIEW MY SCHEDULE screen.
A
False
B
True
5) You can view the details of each assignment by clicking on the APPOINTMENT NUMBER.
A
True
B
False
6) Which feature allows you to view a map for each assignment location?
A
Downloads
B
View My Schedule
C
Interpreter Users Guide
D
View Available Appointments
7) The VIEW MY SCHEDULE screen allows you to ____.
A
Neither A nor B
B
Print Verification Forms
C
Get details about assignments
D
Both A and B
8) You should log into Fluency every morning and night to view your schedule, print Verification Forms, and note any changes made by Dispatch.
A
False
B
True
9) Which screen allows you to upload Verification Forms within 48 hours of the assignment?
A
View My Schedule
B
Income Report
C
Payment Report
D
Time Finished
10) To enter your time-in and time-out for an assignment, you must do the following:
A
Upload the Verification Form, click the APPOINTMENT NUMBER, enter the start date and time, and enter the finish date
B
Click the APPOINTMENT NUMBER, enter the start date and time, enter the finish date and time, and upload the Verification Form
C
Upload the Verification Form
D
Click the APPOINTMENT NUMBER, enter the start date and time, and enter the finish date and time
11) The START TIME AND DATE and FINISH TIME AND DATE entered by the interpreter should be the same start time/date and the end time/date of the assignment listed in Fluency
A
False
B
True
12) The JPG file size of the Verification Form must be:
A
No larger than 200 KB
B
None of the above
C
No larger than 300 KB
D
No larger than 100 KB
13) The payment amount shown in Fluency after uploading the Verification Form is the exact amount you will be paid.
A
True
B
False
14) If the uploaded Verification Form is rejected, the interpreter must go to which screen in Fluency?
A
Re-Scanned Voucher Report
B
Payment Report
C
Time Finished
D
View my Folder
15) If you need to correct any information shown under the MY PROFILE section, you must do the following:
A
Update it in Fluency
B
Ask Dispatch to update the information
C
Ask Accounting to update the information
D
Ask Human Resources to update the information
16) The first time you log into Fluency after you receive your welcome email, you will be asked to change your password.
A
False
B
True
17) Which of the following is NOT an option on the VIEW MY SCHEDULE page?
A
Print List
B
Upload Verification Forms
C
Map
D
Revise Search
18) If an assignment is time finished AFTER processing, the assignment will be paid on the NEXT pay period.
A
True
B
False
19) To request off, you must email your request to
[email protected]
.
A
False
B
True
*select an answer for all questions
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