Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
Business Letters
Test Description: Review over parts and terms of business letters and effective communication.
Instructions: Answer all questions to get your test result.
1) Reading skill involves more than just being able to sound the words aloud.
A
True- So long as you can read it out loud you will be fine
B
False- Comprehension/ the ability to understand the material needs to take place
2) To be an effective employee, you will need to understand _________________ associated with your job.
A
directions
B
memos
C
reports
D
All of the above
3) Good reading and comprehension skills can help you find information quickly and save time.
A
True
B
False
4) Read with a ___________. Then you can focus on reading the information you really need.
A
Purpose
B
Light on
C
Smile
D
Closed mind
5) Best way to remember what you read is to _______
A
say it out loud
B
concentrate
C
read it multiple times
D
read it once
6) Many employers consider ___________ communication skills one of the most important skills and employee can have.
A
appearance
B
verbal
C
written
D
texting
7) The basic types of written communications in the workplace include...
A
business letters , memos, and reports.
B
phone messages, emails, notes
C
phone messages
D
e-mails and notes
8) How are personal letters different from business letters?
A
Personal letters are more formal
B
Personal letters- write in your own style, can use any type of paper, don’t have to keep a copy of each letter your write.
C
Personal letters are handwritten
D
Personal letters are sent to businesses and business letters are sent to friends and family
9) What is the return address?
A
Where the letter is being sent
B
Where the letter came from.
C
the receiver's address
D
none of the above
10) What is the date on the letter and where is it found?
A
When the letter was written. Found after that salutation
B
When the letter was written. Found between the sender and receiver's addresses
C
Where the letter was written. Found between the sender and receiver's addresses
D
Where the letter was written. Found after that salutation
11) What is the inside address?
A
Includes the name, business title, and address of the person to whom the letter is written.
B
none of the above
C
Address of who is sending the letter
D
Title of both the addresses found inside the envelope
12) What is the salutation?
A
Formally ends the letter. Most common is Good-Bye
B
The greeting that precedes the body of the letter. Most common is Hello
C
Formally ends the letter. Most common is Sincerely
D
Greeting that precedes the body of the letter. Most common is Dear
13) What is the body of the letter?
A
It contains the message
B
none of the above
C
The ending of the letter
D
The greeting of the letter
14) What is the complimentary close?
A
Formally ends the letter. Most common is Good-Bye
B
The greeting that precedes the body of the letter. Most common is Hello
C
Formally ends the letter. Most common is Sincerely
D
Greeting that precedes the body of the letter. Most common is Dear
15) Where should you sign your name?
A
follows the salutation. You should sign your name in ink below your printed name.
B
follows the salutation. You should sign your name in ink above your printed name.
C
follows the complimentary close. You should sign your name in ink above your printed name.
D
follows the complimentary close. You should sign your name in ink below your printed name.
16) What are the Reference initials?
A
Identify the writer of the letter and the typist. Writer's initials are capital, typist are lowercase
B
Identify only the writer of the letter
C
Identify only the typist of the letter
D
Identify the writer of the letter and the typist. Writer's initials are lowercase, typist are capital
17) Business letters are typically written for one of three reasons....
A
To request information, merchandise, or a service
B
none of the above
C
To request information/ merchandise/ service, to send good/ neutral news, or to deliver bad news
D
To send good, neutral, or bad news
18) Which business letter is typically the easiest to write?
A
none of the above
B
To send good/ neutral news
C
To request information/ merchandise/ service
D
To deliever bad news
19) What is block-form?
A
All parts begin at the left margin except the return address, date, complimentary close, name, and signature.
B
None of the above
C
All parts begin at the left margin and paragraphs are not indented.
D
Used for personal letters only
20) What is modified block-form?
A
All parts begin at the left margin and paragraphs are not indented.
B
Used for personal letters only
C
None of the above
D
All parts begin at the left margin except the return address, date, complimentary close, name, and signature.
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?