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Employer Expectations
Test Description: Review of Employer Expectations
Instructions: Answer all questions to get your test result.
1) Human qualities that are different from our own and outside the groups to which we belong, yet are present in other individuals and groups is called what?
A
Diversity
B
Interpersonal Skills
C
Communication Skills
D
Intergrity
2) This workplace trait is defined by treating other the way you want to be treated, having open and honest communication between employer and employee and maintaining confidentiality.
A
Integrity
B
Business Ethics
C
Communication Skills
D
Conformity
3) Being on time every day, having a sense of responsibility, caring about the quality of work and completing tasks on time are examples of:
A
Work Ethic
B
Communication Skills
C
Interpersonal Skills
D
Business Ethics
4) Doing just the minimum amount of work necessary is an example of a poor what?
A
Problem Solving Skills
B
Interpersonal Skills
C
Integrity
D
Work Ethic
5) These skills are used to interact and communicate with individuals in an organizational environment.
A
Communication Skills
B
Intrapersonal Skills
C
Intergrity
D
Interpersonal Skills
6) The ability to communicate through words with the correct tone and manner is called what?
A
Verbal Communication
B
Work Ethic
C
Intrapersonal Skills
D
Interpersonal Skills
7) Fred was not paying attention when one of the employees told him that they were low on taco meat. Later that week, the store ran out of meat. Fred was missing good _____ skills.
A
Verbal Communication Skills
B
Listening Skills
C
Integrity
D
Nonverbal Communication Skills
8) Dealing with customer complaints, poor communication between coworkers or a misunderstanding with a supplier are examples that require what skill?
A
Intregrity
B
Diplomacy
C
Problem Solving Skills
D
Communication Skills
9) Creating an environment where everyone feels safe to express ideas, opinions and feelings or plan and problem solve in creative ways is an example of which skill?
A
Diversity
B
Communication Skills
C
Problem Solving Skills
D
Interpersonal Skills
10) Agreeing to disagree, being willing to compromise, looking for humor in a situation are all examples of what skill?
A
Nonverbal Communication
B
Diversity
C
Communication Skills
D
Integrity
11) This is a set of forces that originates within as well as beyond an individual's being, to initiate work-related behavior and to determine its form, direction, intensity and duration.
A
Communication Skills
B
Intrapersonal Skills
C
Motivation
D
Problem Solving Skills
12) Working cooperatively with people of different ages, gender, race, religion, political persuasion and people with disabilities is an example of what skill?
A
Self Management
B
Teamwork
C
Intrapersonal Skills
D
Communication Skills
13) Identifying potential improvements to working practice and conditions, adapting to new situations and identifying the need to refer tasks which fall outside of the scope or job/role to others is an example of what skill?
A
Interpersonal Skills
B
Intrapersonal Skills
C
Problem Solving Skills
D
Work Ethic
14) Leaving work early, taking credit for the work of others or lying to a customer are examples of poor:
A
Attitude
B
Motivation
C
Work Ethics
D
Business Ethics
15) Planning ahead, the ability to work remotely and self-monitoring are examples of what skill?
A
Integrity
B
Work Ethic
C
Interpersonal Skills
D
Intrapersonal Skills
16) These are the skills that define you as a person including descriptors of your work habits and what makes you a good fit for the company.
A
Technical Skills
B
Basic Skills
C
Transferable Skills
D
Adaptive Skills
17) These are the skills that you take from job to job and use in almost every job.
A
Basic Skills
B
Transferable Skills
C
Adaptive Skills
D
Technical Skills
18) These are the skills required to do the job, but are specific to the career or field.
A
Basic Skills
B
Transferable Skills
C
Adaptive Skills
D
Technical Skills
19) Being honest, dependable, creative, professional and a team player are examples of which type of skill?
A
Adaptive Skills
B
Technical Skills
C
Transferable Skills
D
Basic Skills
20) Managing priorities, motivating other, making presentations, computer skills and communication skills are all examples of which type of skill?
A
Basic Skills
B
Transferable Skills
C
Technical Skills
D
Adaptive Skills
*select an answer for all questions
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