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Traditions
Test Description: This reviews Traditions
Instructions: Answer all questions to get your test result.
1) What pillar consists of nice smells, clean stores and good lighting?
A
Comfortable Atmosphere
B
Excellent Product Knowledge
C
Genuine Customer Care
D
Outstanding Value
2) What pillar consists of associates feeling comfortable at their jobs because they \\\\
A
Genuine Customer Care
B
Comfortable Atmosphere
C
Outstanding Value
D
Excellent Product Knowledge
3) What pillar consists of giving customers a great experience but still giving a great price?
A
Genuine Customer Care
B
Outstanding Value
C
Excellent Product Knowledge
D
Comfortable Atmosphere
4) What pillar focuses on making eye contact and greeting every customer within 10 feet?
A
Comfortable Atmosphere
B
The 10 feet rule
C
Genuine Customer Care
D
Excellent Product Knowledge
5) What kind of experience do we want our customers to have?
A
a so so one
B
a nice one
C
a good one
D
a WOW one
6) How many years has Niemann's been in business?
A
95
B
93
C
92
D
91
7) If a customer asks you where an item is, do you?
A
Say \
B
Take off to show them and hope they can keep up
C
Walk them to the product
D
Don\'t bother to get up and just give them directions
8) Genuine Customer Care is expected of:
A
Cashiers
B
Parcellors
C
Everyone
D
Store Directors
9) What\'s the most important thing you can do when you get up in the morning?
A
Choose your shoes
B
Choose your lunch
C
Choose your socks
D
Choose your attitude
10) We show our outstanding value by:
A
Coupon books
B
Everyday Fresh Value Items
C
All of the above
D
Penny pincher coupons
*select an answer for all questions
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