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Traditions
Test Description: This reviews Traditions
Instructions: Answer all questions to get your test result.
1) What pillar consists of nice smells, clean stores and good lighting?
A
Genuine Customer Care
B
Excellent Product Knowledge
C
Comfortable Atmosphere
D
Outstanding Value
2) What pillar consists of associates feeling comfortable at their jobs because they \\\\
A
Excellent Product Knowledge
B
Outstanding Value
C
Comfortable Atmosphere
D
Genuine Customer Care
3) What pillar consists of giving customers a great experience but still giving a great price?
A
Comfortable Atmosphere
B
Outstanding Value
C
Genuine Customer Care
D
Excellent Product Knowledge
4) What pillar focuses on making eye contact and greeting every customer within 10 feet?
A
Comfortable Atmosphere
B
Excellent Product Knowledge
C
The 10 feet rule
D
Genuine Customer Care
5) What kind of experience do we want our customers to have?
A
a good one
B
a nice one
C
a so so one
D
a WOW one
6) How many years has Niemann's been in business?
A
92
B
93
C
91
D
95
7) If a customer asks you where an item is, do you?
A
Take off to show them and hope they can keep up
B
Don\'t bother to get up and just give them directions
C
Say \
D
Walk them to the product
8) Genuine Customer Care is expected of:
A
Store Directors
B
Everyone
C
Parcellors
D
Cashiers
9) What\'s the most important thing you can do when you get up in the morning?
A
Choose your lunch
B
Choose your attitude
C
Choose your shoes
D
Choose your socks
10) We show our outstanding value by:
A
Everyday Fresh Value Items
B
Coupon books
C
Penny pincher coupons
D
All of the above
*select an answer for all questions
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