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Business Management Spring Final Exam Review #4
Test Description: Review for Spring Final Exam in Business Management
Instructions: Answer all questions to get your test result.
1) The Motivation Theory that is based on several levels of need is called:
A
Maslow's Hierarchy of Needs
B
Herzberg's Two-Factor Theory
C
McClelland's Achievement Motivation
2) The standard that deals with how something is handled and when perfection is required is called:
A
Cost
B
Quality
C
Quantity
D
Time
3) A job description is:
A
A list of the basic tasks that make up a job
B
A list of qualifications a worker needs to do that job
C
The description advertised in the paper or online
D
None of these
4) A type of manufacturing is:
A
Particular Processing
B
Converted Processing
C
Test Processing
D
Mass Production
5) The company’s most important responsibility is:
A
Offer a product the customers want
B
Offer the product at a price the customer can afford
C
Offer products to meet the needs of their customers
D
Offer coupons and samples
6) One of the purposes of packaging is to:
A
Provide information to the customer
B
Protect the product during storage and shipping
C
Both of these
7) Any promotional activities other than advertising and personal selling intended to motivate customers to buy are called:
A
Coupons
B
Sales Promotions
C
Displays
D
Samples
8) A set of factors that influence an individual’s actions toward accomplishing a goal is called controlling.
A
False
B
True
9) The 3 steps of Controlling are preparing employees, measuring standards, and implementing changes.
A
True
B
False
10) Transfers, promotions, retirements, dismissals, and job changes are all part of HR duties.
A
False
B
True
*select an answer for all questions
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