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Personal Business Letters
Test Description: Review business letter formats
Instructions: Answer all questions to get your test result.
1) What is a personal business letter?
A
Letter written by an individual to deal with a business matter.
B
Letter written by an individual to deal with an issue.
C
Letter written by an individual to deal with a personal business matter.
D
Letter written by an group to deal with a business matter.
2) What is block format?
A
All parts of the letter begin at the right margin and paragraphs are indented.
B
All parts of the letter begin at the left margin and paragraphs are indented.
C
All parts of the letter begin at the right margin and paragraphs are not indented.
D
All parts of the letter begin at the left margin and paragraphs are not indented.
3) What are the correct margins for a business letter?
A
Top - 1, Sides - 1, Bottom - 2
B
Top - 2, Sides - 1, Bottom - 2
C
Top - 2, Sides - 1, Bottom - 1
D
Top - 1, Sides - 2, Bottom - 2
4) What is the correct order of the basic parts of a letter?
A
Date, return address letter address, salutation, body, close, name of writer
B
Letter address, return address, date, salutation, body, close, name of writer
C
Return address, date, letter address, salutation, body, close, name of writer
D
Date, letter address, return address, salutation, body, close, name of writer
5) What are the two special parts that may be included in a Personal Business Letter?
A
Reference initials and Subject Line
B
Second-page Heading and Postscript
C
Attention Line and Subject Line
D
Reference initials and Attachment/Enclosure Notation
6) How many Enters after the date?
A
DS
B
QS
C
TS
D
SS
7) How many Enters after the Letter Address?
A
DS
B
TS
C
QS
D
SS
8) How many Enters after the Salutation?
A
SS
B
QS
C
TS
D
DS
9) What is Open Punctuation?
A
No punctuation after closing only
B
Punctuation after salutation and closing
C
No punctuation after salutation and closing
D
No punctuation after salutation only
10) How many Enters after the Closing?
A
SS
B
TS
C
DS
D
QS
*select an answer for all questions
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