Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
BML 10-4
Test Description: Business Management and Law, Chapter 10 set 4
Instructions: Answer all questions to get your test result.
1) Under a Total Quality Management approach, who is responsible for customer satisfaction?
A
customer service personnel.
B
everyone involved in a business.
C
customers themselves.
D
the sales manager.
2) Model stock is
A
keeping only good-looking items on display.
B
keeping the same ratios, but a smaller overall number, as the proper stock.
C
the appropriate amount of an item to keep on hand based on expected sales.
D
the appropriate amount of an item to keep on hand based on tarot card readings.
3) The amount of time between order days plus the amount of time between order and delivery is known as the
A
life cycle.
B
business cycle.
C
order cycle.
D
economic cycle.
4) If an item is bought FOB Mongolia, then
A
the buyer is responsible for shipping from Mongolia.
B
the buyer is reponsible for damages on the way to Mongolia.
C
the buyer is responsible for shipping to Mongolia.
D
the buyer is responsible for all shipping and damages.
5) Purchase orders are not
A
of any legal significance.
B
used for purchases that are needed immediately.
C
the same as an offer for a contract.
D
used for purchases that are foreseeable and can wait to be made.
6) Petty cash
A
purchases must go through the normal purchasing department procedures.
B
must be kept secure and accounted for.
C
is generally only used by very large companies.
D
is only for unforeseeable purchases.
7) Which of these is not an EFT?
A
using a credit card at the cash register at Wal-Mart.
B
using a check to have a financial institution to transfer funds to or from an account.
C
using electronic means to have a financial institution to transfer funds to or from an account.
D
using an ATM card to transfer money from your checking account to your savings account.
8) Which of these is not a risk a business faces if it has too much of a particular item on hand,
A
consumer preferences will change it it will no longer be popular.
B
the items will increase in value to the point that no customers will be able to afford them.
C
the items will spoil.
D
the business will have to pay to store the items.
9) Business operation involving determining the activities to be completed, the people who will complete the work, and the needed resources.
A
scheduling
B
logistics
C
safety and security
D
facilities management
10) Which of these is true?
A
Even if a business sells items customers want at a price they can afford, it can fail due to poor operations management.
B
Safety and security protects customers and employees only.
C
A business that sells items customers want at a price they can afford can not fail.
D
Employees are mostly responsible for a business' success or failure.
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?