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BML Semester Exam 1
Test Description: BML Semester Exam set 1
Instructions: Answer all questions to get your test result.
1) The careful study of management decisions and procedures in order to improve the operation of businesses and organizations is called
A
operational science.
B
management science.
C
business science.
D
decision science.
2) Staffing and implementing are normally performed by which level of management?
A
executives
B
mid-management
C
non-managers
D
supervisors
3) Managers using which leadership style are the most flexible in their approach?
A
open
B
autocratic
C
democratic
D
situational
4) Which of these is NOT a common leadership characteristic?
A
objectivity
B
stability
C
dependability
D
inflexibility
5) What is the first step in the decision-making process?
A
Define the problem
B
Identify possible solutions
C
Choose a solution
D
Reflect on your choice
6) Which of these is NOT a strategy for dealing with conflict?
A
win/lose
B
avoidance
C
compromise
D
multicultural
7) Which law requires that pre-employment testing must be related to job requirements?
A
Fair Hiring Act of 1983
B
Employment Non-Discrimination Act
C
Equal Pay Act of 1963
D
Civil Rights Act of 1964
8) Which of these is NOT a characteristic of effective employee training?
A
It is interesting to the employee.
B
It allows plenty of practice time.
C
It is related to knowledge the employee already has.
D
It does not pose a great cost to the company.
9) Which of these is NOT a normal reason to transfer an employee?
A
To better meet an employee's interests and needs.
B
To give the employee a chance to develop new skills and possibly advance to management.
C
The employer needs people in a different area due to changes in product demand or staffing levels.
D
The employee is too highly skilled in his/her current area.
10) Employers are NOT legally required to do which of these?
A
Ensure employees have safe working conditions.
B
Give employees time off to attend to certain family medical situations.
C
Compensate employees at least the legally set minimum.
D
Ensure employees have comfortable working conditions.
*select an answer for all questions
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