Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
Sales Unit
Test Description: Marketing Sales Unit
Instructions: Answer all questions to get your test result.
1) The first step of selling which involves greeting the customer face-to-face.
A
Approaching the Customer
B
Suggestion Selling
C
Overcoming Objections
D
Relationship Building
2) The second step of selling which involves learning what the customer is looking for.
A
Suggestion Selling
B
Closing the sale
C
Approaching the Customer
D
Determining Needs
3) The 3rd Step, which involves educating the customer about features and benefits.
A
Determining Needs
B
Closing the sale
C
Presenting the Product
D
Relationship Building
4) The 4th Step, which involves learning why the customer is reluctant to buy.
A
Approaching the Customer
B
Overcoming Objections
C
Suggestion Selling
D
Determining Needs
5) 5th Step, Getting the customer's positive agreement to buy.
A
Closing the Sale
B
Determining Needs
C
Approaching the Customer
D
Suggestion Selling
6) 6th Step; Recommending additional merchandise or services that will save the customer money or enjoy the original purchase more.
A
Overcoming Objections
B
Relationship Building
C
Closing the Sale
D
Suggestion Selling
7) Final step; creating a means of maintaining contact with the customer after the sale.
A
Relationship Building
B
Suggestion Selling
C
Approaching the Customer
D
Closing the Sale
8) In the coffee sales project, each bag of coffee costs how much for the customer to buy?
A
$15
B
$14
C
$10
D
$16
9) A paper that shows the camera angles, describes the scene and what actors are involved in a picture format is a ....
A
Preview
B
Show Description
C
Story Board
D
Script
10) A line by line version of what will be said in a movie.
A
Show Description
B
Script
C
Preview
D
Story Board
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?